FAQs

FAQs2025-09-12T11:18:55+00:00

Pageant Sashes FAQs

Have a question regarding a custom sash order? Check out this helpful section. If you don’t find an answer to your question, please contact us.

How much does digitization cost?2025-09-12T11:45:59+00:00

There is no flat fee for digitization. Digitization fees vary and are determined by the size of the design, the amount of detail work, the estimated stitch count, and the amount of time required to build the files.

If you have any questions regarding digitization and don’t see an answer here, please contact us.

Can I get a copy of my embroidery file?2025-09-12T11:45:34+00:00

Due to past problems, we no longer release embroidery files.

I already paid a set-up fee with a different company. If I get a copy of my file, can you use it on my stuff?2025-09-12T11:45:10+00:00

Effective June 2009, Christine Warren no longer accepts embroidery files built by other companies. This policy change was implemented after repeated problems with outside files that were built for other embroidery systems. Each embroidery system has its own unique set of requirements. Our files are built specifically for our system. If you wish to use your company logo on work completed by Christine Warren, then you will be charged a file set-up fee.

Is digitization a one time fee or do I have to pay it more than once?2025-09-12T11:44:46+00:00

Digitization is a one-time fee for artwork that is converted to a specific size embroidery file. There is no limit on the number of times this file can be sewn out. However, if you decide to re-design your company logo at a future date, a new file will need to be built. New Company Logo/Artwork =New Set up/New Embroidery File(s)
This means that you will need to pay an additional digitization fee(s) for the new logo embroidery file(s) necessary for your sash and garment orders.

How do I initiate a digitization order and get a price quote?2025-09-12T11:44:22+00:00

In order to begin the process, you will need to email a copy of your logo or artwork to Christine in either bmp or jpeg format. You will also need to tell Christine what items your logo will be embroidered on (i.e. sash, hat, jacket, tote bag, etc.). The more information provided enables the staff to determine how many files you will need and to prepare an accurate price quote. Once received, your artwork is reviewed by the digitizer who determines the digitization fee and length of time required to build the file(s). In most cases embroidery quotes are prepared within 2 business days and embroidery files are built within (5) business days upon receipt of payment.

Email Christine about digitization

How soon do I need to place my order?2025-08-31T11:05:47+00:00

Orders should be placed with a minimum of 6 week lead time. Orders with less lead time are subject to Rush Order Fees and expedited shipping costs. I reserve the right to accept or decline any order for any reason. Certain times of the year are busier than others making it impossible for me to accept every order. Please plan accordingly.

I only see starting at prices listed. I want to know the price of a sash.2025-08-31T11:05:47+00:00

Sash pricing is determined by a variety of factors including amount of embroidery, threads & fabrics selected, fonts selected, & extras (i.e. rhinestone banding, additional ornamentation). For a price quote, please email me. So that I can provide an accurate price quote, please include as much information as possible. For your convenience, I’ve added a form that can be found on the “Contact” page. Simply fill it out and click on “Submit”. I will respond to your inquiry at my earliest convenience. Typically you can expect a response within 24-48 hours.

If I place a large order do I get a discount?2025-08-31T11:05:47+00:00

Sorry, but there are no volume discounts since each sash or embroidered item must be made as ordered. I offer personalized service and specialize in smaller orders.

I wanted to place a sash order but don’t see it listed on an order form. How will I go about ordering?2025-08-31T11:05:47+00:00

To place a custom order, please either email me or fill out and submit the How to Order form on the “Contact
page with your specific needs such as the quantity of sashes needed and date of your event. Certain times of the year are busier than others making it impossible for me to accommodate every request. Please note that some fabrics take longer to come in if they are a special order. I make all attempts to keep the popular colors in stock, but I need to allow enough shipping time if I need to place a fabric order. I make all attempts to meet deadlines in a timely fashion.

I want rhinestones on my banners. How much extra will that cost?2025-08-29T07:38:41+00:00

The current pricing for rhinestone banding is as listed. For rhinestone ornamentation that is not listed (i.e. a special order trim)and the associated costs, please contact us. Please note: If you are ordering a special order trim, minimum quantities may be applicable.

Do sashes come in a smaller size for younger girls between the ages of 6 and 10?2025-08-29T07:38:20+00:00

Sashes are cut to size as requested. The shortest length available is 48″ which fits children between the ages of 0-2. For lengths longer than 72″ there is an additional fabric fee.

Is it possible to be shown a picture of each of the colors the banners come in?2025-08-29T07:37:58+00:00

Color charts are available for each style on each page. PLEASE NOTE: There are color discrepancies between the actual fabrics and the way they are displayed on computer monitors. If you are looking for specific colors and need to match a specific color, I will require a sample of your fabric so that I may match satin colors. The most popular satin colors are White, Ivory,& Black with a color contrast trim. Sorry, but sashes are not available without contrast trim.

Is it possible to be shown a picture of all the different fonts available?2025-08-29T07:37:34+00:00

Yes, there is an extensive font section available with over 175 fonts, please email me with your specific request.

Can I have a title or words (i.e. the division such as princess, sweethearts, and queens, etc.) written across the top around a crown?2025-08-29T07:37:13+00:00

Yes, you can depending on the size and style of the font selected. There are also many other non-crown designs available. Please contact us with the type of design requested

I would like to order blank sashes. Are they available for purchase?2025-08-29T07:36:45+00:00

No, I do not sell blank sashes. I only sell finished embroidered sashes.

I own a pageant shop and would like to place a wholesale order. Can you please tell me how to place a wholesale order and can I be an authorized retailer of CW sashes?2025-08-29T07:36:12+00:00

Due to the highly customized nature of my sashes, I do not offer wholesale pricing to retailers. Instead, I offer affordably priced, quality sashes to all at the same prices.

I live outside of the USA and would like to place an order for sashes. Do you accept international orders?2025-08-29T07:35:49+00:00

No, not at this time.

I need something special sewn on my sashes (i.e. pockets). Can you do that?2025-08-29T07:35:22+00:00

In most cases, yes, I can sew special items to sashes. To determine whether or not I am able to accommodate your request, please email me directly and provide as much information as possible. Please note: additional assembly fees may apply.

I noticed that your sashes are 4″ wide. I want a special width sash. Can I order one?2025-08-29T07:34:54+00:00

Yes, sashes can be made to your specifications. Please note: there may be additional fees depending on your needs.

I have a sash that says it was made by your company. I need to order a replacement sash. Can I order one?2025-08-29T07:34:31+00:00

If your sash has a company logo and was received at a pageant, you must contact the director to order the replacement. You cannot order a replacement without the written consent of your director.

I would like a catalog. Can you send me one?2025-08-29T07:34:07+00:00

Christine Warren is a green company which means that there are no print catalogs available. Please refer to the website for all information.

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